1. Introduction

This Privacy Policy explains how Broadcentric Wholesale collects, uses, stores, shares, and protects your personal information.

2. Information We Collect

• Account and profile details
• Payment and billing information
• Call-related metadata (CDRs)
• Device and technical information
• Cookies (see Cookie Policy)
• Support communications

3. How We Use Your Information

We use data to:

• Provide and maintain Services
• Process transactions and billing
• Verify identity and prevent fraud
• Meet regulatory requirements
• Communicate updates and support
• Improve service performance

4. How We Protect Information

We use industry-standard security controls such as:

• Encryption in transit and at rest
• Access control and role-based permissions
• Fraud prevention systems
• Monitoring and auditing tools

5. Sharing of Information

6. Marketing Communications

We send marketing emails only with consent. You can unsubscribe at any time.

7. Children’s Data

Our Services are not intended for individuals under 18.

8. Updates

This policy may be updated periodically. Continued service use constitutes acceptance.